If you order on a weekday before 5 PM, your order will be shipped the same day.

We ship your order for free within the Netherlands for orders over €80. For orders under €80, a small shipping fee applies.

Yes, as soon as your package is on its way, you will automatically receive a Track & Trace code by email. This allows you to see exactly where your package is and when it will be delivered.

Yes, pickup at our store is free. At checkout, choose "Pickup in store". Once your order is ready, you will receive an email - usually within 1 business day.

Have you just placed an order and want to change something? Email us as soon as possible via info@padelbrouwerij.nl. If your order has not yet been shipped, we can often still adjust something or cancel the order. Once shipped, the normal return process applies.

You can pay securely with iDEAL, credit card (Visa/Mastercard), PayPal, Apple Pay, Google Pay, and Bancontact. Post-payment is available via Klarna.

You have 14 days after receiving your order to return it, without stating a reason. The product must be unused and returned to us in its original condition and packaging.

Send an email to info@padelbrouwerij.nl and we will send you a return label. Stick the label on your package, drop it off at a PostNL point and we'll do the rest.

The return costs are €5.95. This amount will be deducted from the refund once your package has been returned to us in good condition.

Why return costs? We operate as sustainably as possible and offer our products at competitive prices. By charging return costs, we can maintain those competitive prices and prevent unnecessary transport movements.

Once we have received your return in good condition, we will refund the amount to your account within 5 working days. You will receive the full order amount minus the €5.95 return costs.

Unfortunately, we cannot accept returns for the following products:

• Sealed products whose seal has been broken (mouthguards, grips)
• Custom-made or personalized items
• Products with printing, names, initials, or club logos
• Damaged or used products, or products without original packaging or labels

Unsure about the right size? Email, WhatsApp or call us before you order. Our padel specialists will be happy to advise you. This way you avoid a return and save on return costs.

All products come with a 3-month warranty from the date of purchase. The warranty applies to products that have become defective under normal circumstances.

Send an email to info@padelbrouwerij.nl with a short description of the problem and preferably a photo. We will assess your complaint and work with you to find a solution.

No problem - please still report your complaint to us via info@padelbrouwerij.nl. Sometimes, we can still find a solution together. If we know about it, we can resolve it.

Certainly! Our hockey specialists will be happy to help you. Call 035-7130096, send a WhatsApp message, email info@padelbrouwerij.nl, or visit our store. We will help you make the right choice.

Yes, we enjoy working with clubs and teams. For team apparel, printing, and club orders, please contact us at info@padelbrouwerij.nl. In your email, please state the number of players, the desired apparel, and any printing requirements – we will then provide a suitable quote.